What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience. If you are paying with a credit card we retain your credit card information only for the purposes of billing your account.
When do we collect information?
We may use the information we collect from you when you register or sign up for paid services. This information will primarily be used to communicate you about billing and technical aspects of our site when necessary. If you use the tools on this site as a teacher or student, each tool will collect PII as needed by each of the tool. The PII information collect when teachers and students teaching tools will never be used for marketing purposes nor sold to third parties.
How do we protect your information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
Understand and save user’s preferences and identity for future visits and gather analytics data that is only used to monitor and improve the site.
Many of the learning applications hosted on these systems are designed to neither use nor require cookies and will have full function even when cookies are turned off when the application is launched from a Learning Management System.
If users disable cookies in their browser:
If you turn cookies off, Some of the features that make your site experience more efficient may not function properly. Many of the learning tools will continue to work without cookies.
We do not and never will sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
We do not and never will include or offer third-party products or services on our website.
We do not and never will have third-party advertising on this site.
We use Google analytics to track usage and improve the site.
How does our site handle Do Not Track signals?
We actively honor Do Not Track signals. When DNT is indicated, we supress the gathering of all internal analytics data and do not enable any third party analytics on the pages the user visits. If users turn on DNT, there is no reduction in functionality of this site.
COPPA (Children Online Privacy Protection Act)
We do not specifically market to children under the age of 13 years old.
We actively expire inactive data based on a schedule determined by the service level that the customer selects. Customers can choose to expire data earlier on a course by course basis. When data expires or is manually removed, this service does not retain a copy of the data. By only keeping active data in the system, we reduce the overall amount of ‘Personally Identifiable Information’ (PII) on the system at any time.
We will limit our analysis of PII data to reports requested by the customer or reports that are necessary for billing, accounting, technical support, and overall statistics for the system. We may do internal data analysis to improve the technical reliability, functionality, or performance of the system. In particular we will not use Data Mining, Machine Learning, or Artificial Intelligence techniques to attempt to sell our services or any other products to those using our site.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify you via email
It is often said that if you are not paying for a service, then you are the product. For this service, you are not the product and your data/activity is not the product. We retain only as much of your data as is needed to accomplish your teaching and learning goals and for no other purpose. Wherever possible, we give you direct control over the retention of your data and respect your wishes with respect to the retention of your data.
Our goal is to comply both with the letter and spirit or privacy laws like the The Family Educational Rights and Privacy Act (FERPA) and EU General Data Protection Regulation (GDPR) regulations. We aspire to a company that far exceeds the minimum requirements of these laws.
Much of the software used in this company is open source so you can examine/audit what we are doing with respect to privacy and potentially help us improve our approaches to this very important topic.
Questions / Contact
Associate Professor Paul Conway
Digitization for Everybody
University of Michigan School of Information
4442 North Quad, 105 S. State Street
Ann Arbor, MI 48109-1285